Service route: Shanghai to Philadelphia
Service mode: Door-to-door one-stop moving service
Case overview: Ms. Guo entrusted Seapoe Relo to ship the furniture and luggage from her Shanghai home to Philadelphia, USA by sea

Ms. Guo, a recent graduate of a university in Shanghai, successfully received a master's offer from a university in Philadelphia, USA, and was about to go to Philadelphia for two years of study. Before going abroad, she thought it over: to get set up with a desk and chair, wardrobe, bedding, and pots and pans, buying them locally in the U.S. would not only be expensive but also take a lot of time shopping. On top of that, there were the things she was used to using: her desk, desk lamp, books she had accumulated over several years, and various daily necessities. Rather than buying everything again, it would be less hassle to ship it all by sea. On the recommendation of a senior schoolmate, Ms. Guo ultimately chose Seapoe Relo's door-to-door one-stop ocean moving service, shipping the furniture and luggage from her Shanghai home to Philadelphia so she could settle in as soon as she landed.

Three-layer professional packing

Knowing that student belongings come in many types and include many fragile decorative items and valuable books, the Seapoe team tailored a comprehensive protection plan for Ms. Guo's furniture and luggage:

• Inner layer: first wrapped tightly layer by layer with EPE foam. From mugs and photo frames to desk lamps and speakers, every item was individually wrapped to prevent friction damage during transport, with no gaps left.
• Middle layer: reinforced with custom corner protectors, focusing on vulnerable areas such as the edges of desks and chairs and the corners of wardrobes. Even oddly shaped items like guitars and skateboards had their own protection plans to prevent knocks and bumps.
• Outer layer: custom cardboard printed with the Seapoe logo formed a sturdy overall protective structure. For large furniture such as solid wood desks and wardrobes, the team also transferred the items to Seapoe's own warehouse in Shanghai, where custom fumigation-free wooden crates provided a second round of reinforcement, so every memory-laden item could "set sail" safely under sealed protection.

Ocean shipping + seamless customs clearance

After the furniture and luggage departed from Shanghai Port, Seapoe's dedicated logistics manager began providing full progress updates, keeping Ms. Guo, who was still completing enrollment procedures, informed of her shipment's status in real time and freeing her from the anxiety of the unknown. For the special customs clearance needs of international students, Seapoe's customs clearance specialist patiently helped Ms. Guo prepare required materials such as her I-20 form, student visa, and item list, guiding her through the declaration process and points to note from start to finish. They also thoughtfully reminded her which items could enter duty-free and which needed additional declaration.

Once customs clearance was completed, the staff immediately contacted Ms. Guo to confirm the delivery time, ensuring it aligned perfectly with her arrival in the U.S.: when she arrived, her furniture and luggage arrived too.

Professional moving of furniture into the home

Before delivery, Seapoe's local Philadelphia team spoke with Ms. Guo in advance to confirm details such as the floor of her off-campus apartment, access control requirements, and hallway width, and tailored a safe, reliable moving plan.

On delivery day, the team members moved all the furniture and luggage into her apartment with practiced ease. Even more thoughtful, the workers not only carried all the furniture and boxes inside, but also took the initiative to help assemble simple old furniture and bagged up and removed all the packaging waste generated during transport. Sitting at that familiar desk, Ms. Guo instantly felt the same sense of ease she had had in her Shanghai room.