Service Route: Guangzhou to Atlanta, USA
Service Mode: Door-to-door sea freight one-stop service
Case Overview: Ms. Gong trusted Seapoe to ship her new furniture from Guangzhou to Atlanta, USA by sea.

Ms. Gong and her family of five planned to settle in Atlanta. To furnish their new home abroad, she had a full set of custom furniture made in Foshan and entrusted Seapoe with a one-stop ocean shipping solution to deliver it all the way to her Atlanta home. The entire shipment measured 19 cubic meters and included double beds, children's beds, wardrobes, a wine cabinet, sofas, a TV cabinet, and other household items.

After the furniture was finished, it was transferred directly from the Foshan factory to Seapoe's Guangzhou warehouse. Seapoe provided a free receiving and inspection service. Staff checked each item one by one, confirmed they were in good condition, took real photos, and uploaded them to the client's dedicated order backend. Every piece of furniture had a clear record — fully transparent and traceable. Ms. Gong wanted to visit the warehouse to watch the packing process. Her dedicated one-on-one customer service quickly arranged a suitable time and assigned someone to accompany her. The packing team used standard protective techniques: each piece was first wrapped with thick pearl cotton, with extra padding at corners, then covered with rigid cardboard cut to fit snugly for reinforcement — layer upon layer to prevent damage during the long ocean voyage. After packing, the actual volume differed from the initial estimate by less than 0.2 cubic meters — accurate measurement, no fluff.

Throughout the sea freight, a dedicated customer service rep kept Ms. Gong updated on the vessel's sailing progress. She could log into her personal order page anytime to check logistics status and estimated arrival times. The whole logistics picture was clear at a glance, completely eliminating any worries about cross-border shipping.

After the cargo arrived at the US port and cleared customs, customer service coordinated with Ms. Gong in advance to set a delivery window. The local delivery team arrived on time, unloaded all the furniture without damage, and placed each piece exactly where she wanted inside the house. When the delivery was done, the team proactively cleaned up and took away all packing waste — no need for Ms. Gong to handle anything herself. The entire set of furniture came through the ocean voyage in perfect condition, with no scratches or wear. The whole process was worry-free. Ms. Gong gave high praise and positive feedback for Seapoe's one-stop international moving service.