Service route: Shanghai to Vancouver, Canada;
Service model: One-stop door-to-door moving service;
Case overview: Ms. Su hired Seapoe to ship her newly purchased furniture by sea to Vancouver, Canada.

Ms. Su, who lives in Vancouver, was getting ready to renovate her new home and planned to buy a batch of new furniture in China and ship it over. She compared several ocean moving companies, weighing their service details, prices, and the protection they offered, and ultimately chose Seapoe's one-stop door-to-door service.

After signing the contract, Ms. Su started shopping for furniture online and had everything delivered to Seapoe's warehouse in Shanghai. Once the new furniture arrived, staff unpacked and inspected each piece and sent her photos to confirm the items were intact, with no dents or scratches.

Once all the furniture had arrived and passed inspection, the crew began packing and reinforcing it: large pieces got corner protectors, while fragile items like glass and ceramics were packed in custom fumigation-free wooden crates with cushioning material inside to withstand the jolts and sway of the ocean voyage.

After the shipment was loaded and departed, Seapoe assigned a specialist to follow up, handle export customs declaration in China and customs clearance in Canada, and share the cargo's tracking updates with Ms. Su in real time, so she could check where the shipment was at any time.

After the cargo arrived at the Port of Vancouver and cleared customs, Seapoe arranged a dedicated truck to deliver the furniture to Ms. Su's new home. The crew came to unpack it, helped with simple assembly, and placed everything in position. When they finished, they also took away the packaging waste and wooden crate debris, so the customer didn't have to deal with any of it. It really was convenient and worry-free.