Service Route: Shenzhen to Toronto
Service Mode: Door-to-door ocean freight, one-stop service
Case Overview: Miss.Zhou commissioned Seapoe International to ship furniture and household items to Canada via FCL ocean freight.

Ms. Zhou, a Toronto resident, commissioned Seapoe International to ship furniture and household items from her Shenzhen home to Canada in a full container. The team visited her home, sorted and packed everything with reinforced protection, and handled customs declaration, clearance, and logistics tracking from start to finish. After the container arrived at port, they delivered it to her door, moved the furniture and belongings into place, and cleared away all packaging waste. The familiar old belongings quickly made her new home abroad feel like home.

1. On-Site Sorting, Packing, and Reinforcement

Professional staff visited her home and packed items by category with tailored reinforcement: furniture, fragile pieces, clothing, and more. Large items such as beds and sofas were given waterproof and impact-resistant protection, carefully packed to withstand the moisture and knocks of the long ocean voyage.

2. Full-Service Customs Declaration, Clearance, and Logistics Tracking

Seapoe took care of all export customs declaration and Canadian customs clearance, with in-depth knowledge of duty-free declaration procedures for personal used goods. A dedicated customer service representative tracked the shipment in real time and proactively updated her at key milestones. She could also reach out to the rep directly with any questions. The responsive service put her mind at ease.

3. Door Delivery, Furniture Moving, and Packaging Cleanup

The shipment was delivered to her door, and furniture and luggage were moved to designated spots inside the home. After unpacking, the team collected and removed all packaging waste, saving her time and effort. Every piece of furniture arrived in the same good condition as when it was loaded. Ms. Zhou was very satisfied.