Service route: Shanghai to Vancouver;
Service mode: Door-to-door one-stop moving service;
Case overview: Ms. Liu entrusted Seapoe Relo with shipping solid wood furniture from her Shanghai home to Vancouver, Canada.

Ms. Liu settled in Vancouver with her family and wanted to ship her solid wood furniture from Shanghai to her new home by sea. Since she wasn't in China, she worried about poor remote communication and no one overseeing the process in person. In the end, she entrusted the entire move to Seapoe Relo.

The Seapoe packing team visited her home and handled each step one by one:

1. Wrapped the solid wood furniture in cotton paper and pearl cotton to protect the finish and prevent bumps and scratches, labeled each piece after packing, and photographed the process to share updates in the service group;

2. After the furniture arrived at the warehouse, the team re-counted and reinforced the packing, with 30 days of free storage to flexibly align with the sailing schedule.

The customs clearance team completed the export formalities and the shipment departed for Vancouver. A dedicated customer service representative handled everything one-on-one, providing real-time progress updates. Upon arrival, the furniture cleared customs using new-immigrant personal effects documentation. A local team then delivered it by dedicated vehicle, carried everything inside, and placed each piece in position. Thanks to the one-stop service, her parents only had to open the door, and the furniture arrived in Vancouver safe and sound.