Service Route: Shanghai to San Francisco
Service Mode: Door-to-door ocean freight, one-stop service
Case Overview: Mr. Zhao commissioned Seapoe Relo to ship his newly purchased furniture to San Francisco, USA

Mr. Zhao, a San Francisco resident, wanted to buy furniture. He browsed every local store but found nothing he liked. Either the styles didn't suit him or the prices ran too high. Later he spotted a few Chinese-style pieces on a platform back in China. He liked the designs, and the prices were far below what he would pay locally, so he decided to buy from China. But shipping turned out to be the tricky part. After comparing several companies, he chose Seapoe.

A Seapoe consultant quickly put together a warehouse-to-door shipping plan for him, covering free storage, reinforced packing, ocean freight, customs clearance, and delivery. When the new furniture arrived at the Shanghai warehouse, the crew unpacked and inspected each piece, took photos, and sent them to Mr. Zhao. Fragile items were fitted with custom wooden frames, and large pieces like the sofa got anti-damage protection. After everything was repacked to international shipping standards, customer service shared the packing details with Mr. Zhao.

During the ocean transit, the Seapoe US team prepared customs documents in advance. When the shipment arrived at the port, the delivery team reached out to Mr. Zhao the same day. Once a time was agreed, the crew came to his door with tools, laid down dust-proof mats, unpacked the boxes skillfully, and even helped position the furniture where he wanted.

From placing the order to receiving the goods, it took no more than two months, even a bit faster than expected. Mr. Zhao said the whole experience was a relief. He used to think international shipping was a headache, but never imagined he could buy in China and receive in the US without lifting a finger.