Service route: Toronto, Canada to Shenzhen;
Service mode: Door-to-door one-stop moving service;
Case summary: Mr. Liu commissioned Seapoe to ship his entire home's furniture from Toronto to Shenzhen, Guangdong by sea.

I. Case background

Mr. Liu's family had lived in Toronto, Canada for many years. Now that his work had come to an end, they decided to move the whole family back to Shenzhen. The solid wood dining table with French-style chairs, the solid wood dresser, the iron shelving unit, the nightstands, the upholstered bed, and more had all been carefully chosen piece by piece over the years. The materials were solid and the styles suited them. It seemed a shame to throw them away, and a new set bought in Shenzhen might not feel right. His biggest concern was customs clearance upon returning to China: the rules were complicated, and he worried about duties and about the goods getting stuck at the port. A friend recommended Seapoe, and he handed this "return move" to the company.

II. Overseas packing and loading: before the autumn rain, get the furniture safely loaded

The local team in Toronto arrived at the agreed time and wrapped and numbered each piece of furniture. The dining table legs were removed and wrapped with EPE foam and corner protectors. The dining chairs were wrapped separately to protect the seats. The dresser drawers were taped shut to keep them from sliding out. The shelving unit was taken apart into frame and shelves, each protected separately. The upholstered bed's headboard got extra corner protectors. That day in Canada, the ground was wet and the mornings and evenings were chilly. The movers stacked the furniture onto hand trucks one piece at a time, then used the truck's tailgate lift to move it directly into the cargo area and stack it neatly, so the outer packaging would not sit on the wet, cold ground for long. Once loading was finished, they checked every item against the list, closed the truck doors, and sent it straight to the port.

III. Export declaration and customs clearance in China

After the goods were packed and shipped, Seapoe's team followed up on the customs declaration and vessel schedule at the same time. When Mr. Liu landed in Shenzhen, following the illustrated instructions he had received in advance, he obtained and stamped the Customs Declaration Form for Luggage and Articles of Inbound and Outbound Passengers at the airport customs. This was the key step for the RMB 5,000 duty-free allowance. He then gave the team his original passport, flight itinerary, and other documents to declare on his behalf. The used personal belongings were declared at depreciated value. They were released in about 10 working days, and the customs inspection also passed on the first try.

IV. Reassembly and placement in China: putting the home back together, piece by piece

After the goods arrived at the port and cleared customs, the local Shenzhen team delivered them to his door in a dedicated truck. In the dining room, the movers first matched the four legs of the solid wood dining table to their numbered holes one by one, secured them, and fine-tuned the table level. The six French-style dining chairs were placed around the table one by one. In the bedroom, the iron shelving unit was stood upright and positioned against the wall. The solid wood dresser, nightstands, and upholstered bed were put back in place one after another, with Mr. Liu asked where he wanted each one first. At the end, all removed packaging, cardboard boxes, and foam were cleared away.

V. Customer feedback

When Mr. Liu came home from work and opened the door, the dining table, chairs, dresser, and bed were all in familiar positions. He laughed and said, "It doesn't feel like I've arrived at a new home. It feels like my Toronto home has been moved back exactly as it was."