Service Rode: Shanghai to Luxembourg
Service Mode: Door-to-door ocean freight, one-stop service
Case Overview: Mr. Ding commissioned Seapoe Relo to ship his newly purchased furniture to Luxembourg by sea.

Mr. Ding, who plans to settle in Luxembourg long-term, looked around local furniture stores — expensive, genuinely expensive. Furnishing the whole place would put real strain on the budget, so he decided to buy furniture in China and have it shipped to Luxembourg by sea. He ultimately chose Seapoe Relo's ocean shipping service. The whole process ran smoothly, and it's worth sharing.

Part 1: Real impressions of the furniture brands

Mr. Ding put together his hands-on experience with the furniture he bought:

1. Pusu Wood (recommended): The black walnut bed he got has solid materials, a refined texture, and dependable quality. Compared to comparable pieces in Luxembourg, the price advantage is obvious. It was the best experience of the whole batch.

2. Yuanshi Muyu (recommended): Pre-sales and after-sales service were attentive and thoughtful. He bought a non-black-walnut model — the texture is slightly below Pusu's, but the pricing is reasonable and overall it qualifies as decent.

Part 2: Is Seapoe's ocean shipping reliable? An honest look at four aspects

1. Sincere communication, no empty promises

Staff responded quickly and answered questions seriously. Most importantly — no exaggerating, no sugarcoating. All procedures, rules, and things to note were explained clearly upfront, so you don't have to struggle to figure out what to believe. Midway through, when the furniture couldn't ship on time for personal reasons, the team also helped extend the free storage without giving him a hard time.

2. Transparent quotes — what they say is what you pay

The volume and price estimated before signing basically matched the final shipment. No suddenly bumping up the volume or tacking on extra charges after signing.

3. All-inclusive pricing held to the end — truly no hidden fees

This was Mr. Ding's biggest concern. And Seapoe's all-inclusive promise did hold through — after customs clearance, the overseas delivery partner suddenly tried to charge a €250 "lane deviation permit" fee with no official documentation to back it up. Mr. Ding contacted Seapoe, and the staff proactively helped negotiate — the fee was successfully waived. Throughout the entire process, there were zero undisclosed extra expenses.

4. Proper packaging, everything arrived intact

Seapoe gives packaging recommendations based on each item's material: fragile large pieces like glass and marble are advised to be reinforced with wooden crates, while standard furniture is fine with standard packaging. The whole batch crossed the ocean and arrived in perfect condition — nothing lost, nothing broken.

After receiving the furniture, Mr. Ding eagerly shared his complete ocean shipping experience on Xiaohongshu, as a reference for more people with shipping needs. We're truly honored to have provided him with this door-to-door service!