Service route: Shanghai to Melbourne, Australia;
Service model: one-stop door-to-door moving service;
Case overview: Mr. Zhang commissioned Seapoe to ship his furniture by sea to Melbourne, Australia.

Mr. Zhang planned to move to Melbourne, Australia, and wanted to ship his household furniture and appliances together. After comparing three moving companies, he was drawn to the professional, attentive service from Seapoe Relo's moving consultants and ultimately chose Seapoe.

At the scheduled time, the Seapoe packing team arrived at his home on time. Mr. Zhang had a large number of appliances to ship this time. The team first disassembled removable parts on TVs, washing machines, refrigerators, and other appliances, then wrapped them with multiple layers of pearl cotton, stretch film, cardboard, and corner guards to reduce the risk of damage from bumps in transit. After all items were packed, they were moved to the warehouse for additional reinforcement. Appliances, glass coffee tables, and other fragile items were packed separately in custom fumigation-free wooden crates with double-layer protection for secure, dependable protection.

Once the cargo was reinforced, Seapoe arranged space booking and consolidation, and handled export customs declaration in China and destination customs clearance in Melbourne as a one-stop service. Mr. Zhang qualified for the local immigrant tax exemption policy, and Seapoe helped him complete tax-exempt customs clearance, saving him a considerable amount in taxes and fees. A dedicated one-on-one customer service representative provided real-time updates on shipment milestones throughout the process. For the time-consuming inspection and quarantine step, the representative proactively coordinated with multiple parties to arrange appointments, shortening the waiting period as much as possible and speeding up the overall shipment.

In the end, all of Mr. Zhang's furniture and appliances arrived at his new home in Melbourne in perfect condition.