Service Route: Weihai to Chicago, USA;
Service Mode: One-stop door-to-door moving service;
Case Overview: Ms. Xiao entrusted Seapoe Relo with shipping her entire home's furniture by sea to Chicago.

After Ms. Xiao received her job offer in Chicago, she decided to take all her furniture with her: the dining table and chairs she had bought a few years earlier, her beloved sideboard, and her bed frame. Buying a new set in the US would be expensive, and hiring someone to assemble it would cost even more. Local assembly services charged by the hour with a 3-hour minimum, and the mere thought of "the goods arriving with no one to assemble them" gave her a headache. On top of that, Weihai had no direct shipping route, and the freight forwarders she asked were all unwilling to take the job. After comparing options, she ultimately chose Seapoe Relo's one-stop door-to-door service.

On-site packing and shipping

The Seapoe team arrived at her home fully equipped. The furniture was wrapped layer by layer in cotton paper and pearl cotton, with corner protectors on the edges, and photos of the packing process were shared with Ms. Xiao in real time. Once packed, the goods were transported by dedicated vehicle to a warehouse in Shanghai for consolidation. No direct route from Weihai? No problem. Even from a small city, you still get door-to-door service. After a second count and reinforcement at the warehouse, a forklift loaded the Seapoe-labeled cartons securely into the container, and the shipment departed for the US.

Customs clearance and inland transport

The documentation team guided Ms. Xiao in preparing her US customs clearance documents in advance, making sure her signature matched her passport to avoid any holdup at customs. After the goods arrived at a US West Coast port and cleared customs smoothly, they were forwarded via inland transport directly to Chicago. Since Ms. Xiao lived in an apartment, the overseas team arranged a delivery time with her in advance and informed her that the furniture would need to be moved upstairs by elevator. Delivery day went off without a hitch.

In-home delivery + on-site assembly

On delivery day, the truck parked downstairs. The tail lift lowered the cartons one by one, and the crew moved them straight into the home by elevator, placing each item where Ms. Xiao wanted it. They then laid out protective pads and began the simple assembly on the spot. The tabletop was turned right side up, the table legs were aligned to their holes and tightened one by one, and the table was leveled and tested for stability. The bed frame and sideboard were also assembled and set in place, and even the dining chairs were arranged the way she was used to. This free simple assembly, included with the service, saved Ms. Xiao the hourly assembly fee of hiring a local technician. Finally, all the packing waste was cleaned up and taken away, leaving not a single scrap of paper in the new home.

Customer feedback

Ms. Xiao said, "Departing from a small city in China, I didn't have high hopes to begin with. But from Weihai all the way to Chicago, even the table legs were tightened for me by the crew. This service really couldn't be better."