Service route: Shanghai to Singapore;
Service type: One-stop door-to-door moving service;
Case overview: Miss Su commissioned Seapoe to ship her furniture from Shanghai to Singapore by sea.

Miss Su landed a job offer in Singapore and was relocating there long-term. The dining table, dining chairs, and rattan sideboard at home were pieces she had picked out one by one during renovation. She didn't want to buy new ones, so she decided to ship them over. It was her first international move. She worried that the solid wood and rattan furniture might absorb moisture and develop mold, and she knew nothing about Singapore's customs clearance policies. After a friend's recommendation and some research, she learned that Seapoe had solid experience with international sea moves and entrusted them with the job.

On moving day, four movers arrived and worked quickly. The dining table got multi-layer protection: two layers of foam wrap, reinforced corner guards, and a rigid cardboard shell. The rattan chairs and sideboard received moisture-proof treatment, and the boxes were labeled "Do Not Stack." Once packing was done, the crew checked each item against the list and generated a bilingual packing list so customs declaration would go smoothly.

Once the shipment reached port, the local Singapore team cleared customs in just two days. The duty exemption application passed on the first attempt, at no extra cost. Before delivery, they scheduled a time in advance and confirmed details like elevator access and parking. Three movers came and handled unpacking, assembly, placement, and waste removal in one go. The dining table and sideboard were ready to use right away once set up.

Miss Su said, "The entire process was far smoother than I expected. The solid wood and rattan pieces arrived in perfect condition. I didn't have to worry about customs at all. The delivery movers were professional too, and they even took all the packaging waste with them after unpacking. I had my first meal at the new dining table that evening. It felt just like being at home in Shanghai."