Service route: Shanghai to Auckland, New Zealand;
Service mode: One-stop door-to-door moving service;
Case overview: Ms. Yan commissioned Seapoe Relo to ship her furniture by sea to Auckland, New Zealand.

Ms. Yan moved with her family from Shanghai to Auckland, New Zealand, because of a job transfer. The family's furniture held memories of their life together, and she planned to ship most of it abroad by sea. On a friend's recommendation, she chose Seapoe Relo.

After signing the contract, Seapoe Relo's professional packing team arrived at the scheduled time and carefully packed the mattress, TV, digital piano, floor-standing speaker, and other furniture.

The floor-standing speaker was especially precious to Ms. Yan, so the team used a dedicated protection plan. The movers first secured the base with protective bumper strips, wrapped the whole cabinet in EPE foam for cushioning, cut cardboard to size for the outer layer, and reinforced the base to keep it from tipping or getting knocked during transit.

Ms. Yan needed to start her new job soon, so transit time mattered to her. A dedicated one-on-one customer service agent followed the shipment throughout and sent updates at each logistics milestone: secondary reinforcement at the warehouse, container loading, vessel departure, port arrival, customs clearance, and scheduled delivery. Each step was reported promptly, and every message got a response, which kept Ms. Yan at ease while she was overseas preparing to start work.

When the shipment arrived in Auckland for home delivery, the movers placed the furniture in the designated spots, removed all packaging, and took the waste away. The one-stop service left Ms. Yan saying it had saved her time and effort.