Service Route: Beijing to Seattle
Service Type: Door-to-door full-service moving
Case Overview: Ms. Min hired Seapoe Relo to ship her old furniture and newly purchased pieces from her home in Beijing to Seattle, USA.

Ms. Min is a Chinese expat who has settled in Seattle. Back in her Beijing home, she had a fair amount of old furniture she'd used for years—solid pieces she'd grown attached to and couldn't bear to part with. She'd also ordered new furniture and wanted everything shipped together to her new place in Seattle.

At first, her main worry was that she had no idea how much space her furniture would take up—she was afraid a wrong estimate would cost her extra. She also wanted to buy new furniture to go in the same shipment, but dreaded the coordination headache. Then she found out that Seapoe offers free on-site volume measurement, picks up old furniture from her Beijing home, receives new furniture on her behalf, packs everything together, and charges by actual volume at a very fair rate. She signed with Seapoe without a second thought.

Once the contract was confirmed, we sent a professional packing team to Ms. Min's home in Beijing. They packed all the old furniture on-site and immediately loaded and delivered it to Seapoe's self-run warehouse. Meanwhile, Ms. Min's newly purchased furniture arrived at the warehouse piece by piece from suppliers across China. We provided free receiving and storage, checking each delivery for damage, then repackaged everything with extra reinforcement. After all pieces were packed, we took photos for the records and prepared a detailed inventory list. Ms. Min's furniture came to 19 cubic meters in total, so Seapoe arranged LCL (less-than-container-load) shipping, consolidating it with furniture from other Seapoe customers—a cost-effective option without compromising safety.

Once Ms. Min's furniture was loaded into the container, our customs clearance team prepared all the necessary documents in advance and handled export customs formalities on her behalf. We booked the earliest available sailing on a US West Coast route and provided real-time shipment tracking throughout the journey. After the furniture arrived at the Seattle port and cleared customs, a local professional delivery team brought everything to Ms. Min's home in a dedicated truck, carried the items inside, unpacked and placed them where she wanted, and hauled away all the packing waste before leaving.

Ms. Min was thoroughly satisfied with the entire service. She admitted she'd initially worried about the hassle of coordinating everything across two countries, but from the on-site measurement and packing in Beijing, to receiving and reinforcing the new furniture, to the final delivery in Seattle, a dedicated contact kept her updated at every step. It was genuinely worry-free.