Service route: Shanghai to Tokyo, Japan
Service mode: Door-to-door sea freight, one-stop service
Case overview: Mr. Zhu commissioned Seapoe to ship his entire household furniture to Japan by full container load (FCL)

Mr. Zhu and his family were planning to settle in Japan, and they wanted to take the furniture they'd bought in Shanghai two years ago with them. With so many items, Mr. Zhu worried the packing couldn't be done in a single day. After discussing it with Seapoe's customer service team, we dispatched a large truck with five movers to his home. They disassembled and packed the furniture on site, giving fragile items like dishes and bowls multiple layers of protective wrapping. The crew worked quickly and packed everything by the end of the day, then transferred it all to the Seapoe warehouse in Shanghai.

When the shipment arrived at the warehouse, staff counted every item and marked the fragile pieces. With Mr. Zhu's permission, they built custom fumigation-free wooden crates for those items to minimize the risk of damage in transit. Mr. Zhu then prepared the required paperwork using the checklist Seapoe's customer service provided, while the professional customs team handled all clearance procedures. He didn't have to run around dealing with formalities—he just waited in Japan for the goods to arrive. Customer service booked the next available sailing to Japan, and real-time tracking let him follow the shipment's status at any moment.

The vessel reached the Japanese port after four days at sea. Once local clearance was completed, Seapoe's overseas delivery team delivered the furniture to his door in a dedicated truck. The building had no elevator, so the crew carried the furniture up the stairs by hand, unpacked everything, arranged each piece in place, and cleared away all packing waste before leaving. The entire cross-border move was a true one-stop service.