You are preparing to relocate your entire household overseas—how do you transport all your furniture, clothes, and appliances? The most hassle-free way for an international move is to choose door-to-door full-service sea freight: from packing at your home in China to delivering items into specific rooms at your new overseas residence, a professional team handles everything. You only need to confirm key milestones.
Seapoe Relo (SEAPOE) serves over 10,000+ orders annually, covering nearly 100 countries and regions. Below, based on Seapoe's standard service process, the entire door-to-door shipment is broken down into six core steps.

 

1. On-Site Survey & Customized Transport Plan

A moving consultant visits your home for an on-site survey, takes inventory of all items, confirms your moving timeline and any special requirements. This step typically takes just 1 day, but it lays the foundation for the entire process.
The consultant helps you create an item list, estimates the total volume (packaged volume usually increases by about 20% over net volume), and alerts you to prohibited items—such as appliances with lithium batteries (vacuum cleaners, electric curtains, etc.), cosmetics, and food products, which cannot be shipped. For special items like pianos, marble countertops, or large solid wood furniture, the consultant advises on crating and reinforcement solutions in advance.

2. Professional Packing & Pickup

The packing team arrives with professional materials and handles items by category: clothes go into standard cartons (40×50×60 cm), fragile items are multi-layer wrapped with bubble wrap, sofas and mattresses get protective covers. The entire process usually takes 1–3 days.
A crucial part of packing new furniture is handling it as if it were used personal effects: remove tags, manuals, and brand logos to ensure it can be declared as used personal belongings—this is the fundamental difference between personal effects customs clearance and commercial cargo clearance.

3. Warehousing, Reinforcement & Export Customs Clearance

Packed items are transported to Seapoe's domestic self-operated warehouses (located in Shanghai, Beijing, Guangzhou, etc.). Warehouse staff recheck each piece, log numbers, and add fumigation-free plywood crates and pallets for fragile or valuable items. Seapoe offers 30 days of free storage (extendable to 60 days for returning customers), allowing you to flexibly arrange shipping schedules.
Then comes domestic customs clearance. Seapoe helps you prepare documents like passport, visa, and item inventory, submits them for customs declaration and departure inspection—this generally takes 1–2 weeks.

4. Ocean Transport

Items are loaded into containers and booked on vessels bound for the destination country. Transit times vary by route: fastest for Japan is about 2–3 weeks; for Europe/US typically 2–3 months. During this period, you can track sailing updates via Seapoe's customer service.

5. Destination Customs Clearance

After cargo arrives at the destination port, Seapoe's local agent liaises with customs, submits entry compliance documents, and handles any possible inspections. Different countries have varied clearance requirements for personal effects. For example, new immigrants to Canada can bring used goods duty-free using a BSF186A form; UK student visa holders can apply for a TOR/URN tax exemption code to waive the 20% VAT. Clearance typically takes 1–2 weeks.

6. Delivery to Home, Unpacking & Placement

After clearance, a local delivery team transports items to your new home. This final step completes the "door-to-door" service and showcases the key differentiator:

  1. Movers unload items to the ground floor (additional stair fees apply for second floor and above)
  2. Remove outer packaging on large items
  3. Provide simple assembly service (free for 8 screws or fewer; beyond that, charged at local labor rates)
  4. Clean up all packaging debris and garbage

Once items are inspected and signed off, the entire door-to-door process is complete. From on-site packing to delivery at your new home, the total time is 30–90 days.

7. Three Easily Overlooked "Hidden Details"

  1. Oversized/Overweight Items: Single pieces exceeding 30 kg require forklift clearance underneath; over 150 kg incur domestic forklift fees; any side exceeding 2 meters incurs a long-length surcharge. These dimensions and weights should be disclosed to your consultant during the estimate phase.
  2. Non-Stackable Fee: Irregularly shaped valuable items cannot have other cargo stacked on top, generating extra costs. Note: sticking a "Fragile" label on cartons actually triggers airlines to charge a high non-stackable fee.
  3. Destination Add-On Scenarios: What if the moving truck cannot access your community? Does the apartment elevator require a Certificate of Insurance (COI) — about $100 in the US? These details should be confirmed with your consultant before the move.

Summary

Door-to-door international furniture shipping is essentially a six-step standardized pipeline: on-site survey, professional packing, warehousing and reinforcement, customs clearance and ocean freight, destination customs clearance, and final delivery with unpacking. Choosing a professional moving company with self-operated warehouses and end-to-end service capabilities in both countries is key to ensuring a smooth process.